01
Complete IT and Networking support
MemorySmith Computing is an approved Microsoft Partner based in Verwood and supporting businesses and householders across the area, providing comprehensive managed IT and computer services.
Our sole aim is ensuring your business computer, WiFi, and network systems run as reliably and efficiently as possible with minimum downtime. We have built our business around supporting your business giving you access to your own IT department at a fraction of the cost.
With our dedicated team of engineers backed up with proactive support, we are a complete integrated solution provider. Our services include new PC’s, Servers and IT systems, networks, Guest WiFi, Apple Devices, VOIP, system repairs and upgrades, virus and malware removal, business backup and business continuity solutions.
We support our customers according to their individual needs and budgets but never compromise on quality of products, support or the service we provide or our commitment to ensure a fast turnaround.
Supporting our home customers
We know how important it is to provide support to business customers, but we also bring all of our business grade support services to our home customers providing them with a complete service to deliver reliable hassle-free computing.
02
Our Services.
We understand your requirement and provide quality works.
WiFI
WiFi for any needs including hotels, bars, and offices.
Office 365
Microsoft 365, email hosting & Sharepoint
IT Support
A complete suite of business managed service products.
Backups
With unlimited storage and encryption.
Hardware
Custom built computers & repairs.
Internet
Leased Lines, FTTP, FTTC and Web Hosting
Telephony
VOIP phone systems and home working
Protection
Award winning internet safety software
Dedicated IT Support for your business or home
Play Video
03
Our team
A dedicated management team ready to become part of your IT family.
Nicola Ruxton
Operations Director
With 20 years experience in the I.T. & Telecoms world, Nicola is ideally positioned to help all of our clients & she is fluent in "non-techie" so she can translate what you want to our team of geeks.
Phil Smith
Managing Director
With 30 years experience working in a diverse range on computing environments, Phil is ideally positioned to find exactly what is right for our clients and deliver the best for them
Toby
Public Relations
Always on hand to help with greeting customers and keeping staff moral high. Toby is the figurehead of our advertising and relationship team.
375+
Business Projects Completed With Many More Already Booked in for the Coming Months
1250+
Satisfied Business & Residential Clients Since we Started in 2016, With all New Clients Coming from Referrals
185+
Repeat Clients Over the last 12 months who Keep Coming Back to get the Best Service They Can from us & our Partner Companies
04
Just some of the features our services offer
Fast and reliable support
1
Telephone Support
Our team are available to help and advise over the phone. Standard business hours and extended hours available under some of our contract options.
2
Remote Support
Our remote support tools allow us to proactively fix problems before you even realise there is one. Offering an unparalleled service level.
3
Fast Visits
When normal support fails we are on site, with you, as fast as possible to get everything back to normal.
05
Managed Service Pricing Table.
These are just a sample of single PC support costs. Multi PC contracts available upon request.
Active monitoring and proactive support for your systems with fast response times. Our average ring time to speak to a member of the team is just 9 seconds.
We take a proactive approach to your systems. 85% of our fixes are made before you even realise there is a problem - keeping you going without any interruption.
With a professional but personal team looking after you needs, we treat your systems just like they our own.
Active monitoring and proactive support for your systems with fast response times. Our average ring time to speak to a member of the team is just 9 seconds.
We take a proactive approach to your systems. 85% of our fixes are made before you even realise there is a problem - keeping you going without any interruption.
With a professional but personal team looking after you needs, we treat your systems just like they our own.
Home Pro / Business
£
10
Monthly
-
Active Monitoring
-
Freephone Number
-
Personal Service
-
Fast Response
-
Professional
£
12
Monthly
-
Active Monitoring
-
Freephone Number
-
Personal Service
-
Security Included
-
Fast Response
Popular
*All pricing is excluding VAT
Frequently Asked Questions
paying is easy, you can set up a monthly direct debit or pay by a payment link on our invoices
We offer a monthly rolling contract that can be changed at any time
We support Windows, Apple and Linux computers. Laptops and Desktops.
We use a bit of software that lets us control your computer (with your permission) so we can see your screen and show you how to do things as well as let us fix faults
We area full service company. This means that the remote support is not just for faults. If you need help doing anything on a computer, no matter what – we are here to help you.
At MemorySmith Computing we pride ourselves on having great releations with all of our customers. We work with all of our customers to help them and offer the best advice we can give.
06
Testimonials.
just a few of the referrals we have had with many more emails and letter of thanks in the bank at the office.
“ As part of our continuous business development we needed to bring together our email, online systems and web sites on to one manageable platform with zero negative impact on our business. From day one, Phil understood our needs and ensured a seamless transition. I was impressed with his total commitment to ensuring customer satisfaction and optimum reliability and performance.”
You keep all of our systems running smoothly and having the team on hand to help with day to day issues is a big bonus.
“I would highly recommend the remote access online support with MemorySmith computing which gives me the added confidence for any online problems I may come across and, in fact, would not want to be without it!”
I really do not know what I would do without you to keep everything running Phil.
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07
More reasons why we excel at what we do
Just a small snapshot of the many reasons to try us out
Great
Experience
Our ethos means you will soon come to think of us as part of your own team. We pride ourselves on having a great relationship with all of our customers.
Fast
Support
Our team pick up calls straight away and we have an average wait time of just 9 seconds to get through to a real person. Our entire team are local and understand your needs
Reputable
Company
We have grown purely from referrals and have continued to do so every quarter for the last four years. We treat each of our customers with care and respect.
